Shipping & Returns

HOLIDAY UPDATE: Please be patient with shipping during the holidays. As a small business, we do our best to ship in a timely manner. If your purchase needs to arrive on a certain day, please call or visit the store before completing an online order so we can discuss timing. Please allow a 2-3 business day handling time for your order to be processed and shipped. You will receive emails when your order is confirmed and shipped. We do not currently ship to P.O. boxes or outside of the 48 contiguous states. Please also note that the shipping rates for most items we sell are based on your order total. Some items may require an additional shipping fee. We will contact you if that is necessary. If the item you order is a display item or jewelry that requires a special order, we will contact you. Please expect longer shipping time if your order is one of these special cases. If there is an item you would like to return, please call us at 615-383-4882 or send an email to info@ashblue.com. Returns will be accepted within 30 days of the original purchase date for store credit or merchandise exchange only. All jewelry, furniture and discounted items are FINAL sale. You will be responsible for the return shipping of the item(s) you want to exchange. If the return is a result of our error (i.e.: you received an incorrect or defective item), we will pay the return shipping costs. Please contact us for a return authorization if this is the case.